Graduate Customer Service Executives recruitment at Nigerian Stock Exchange

Customer Service Executive recruitment at Nigerian stock exchange

The Nigerian Stock Exchange, services the largest economy in Africa, and is championing the development of Africa’s financial markets. The Exchange offers listing and trading services, licensing services, market data solutions, ancillary technology services, and more. It is an open, professional and vibrant exchange, connecting Nigeria, Africa and the world.

Job Title: Customer Service Executive
Location
: Lagos
Report to: Head, Administration Department
Grade: Executive Assistant – Assistant Officer
Department: Administration Department
Division: Shared Services Division
Estimated Date of Resumption: Monday, July 15th, 2019

Job Summary

  • The Customer Service Executive is responsible for providing secretarial, clerical and administrative support and handling front office function and administration duties, attending to guests, answering phones, handling company inquiries, and sorting and receiving mail.
  • Operates multi-line telephone system to answer incoming calls; directs callers to appropriate employee.

Key Responsibilities

  • Answering incoming calls and directing those calls to the proper parties. Calls are answered in three rings or less. Having Conflict resolution skill and not joining issues with customers; patience is very essential in customer service
  • Research and identify the appropriate business units or persons for callers when it is not obvious from a provided list
  • Analyze data to determine answers to questions from customers or members of the public
  • Having good record of Incoming and Outgoing Visitors
  • Identify telephone system problems and immediately alert the proper personnel
  • Security conscious at all time, Maintains safe and clean lobby area
  • Assist in mailroom operations and delivery of mail, updating address lists, and making cost effective decisions concerning packing, shipping and postage, distributes all incoming mails, including inter-office mails, and/or packages in accordance to Mail Services procedures
  • Support in the area of visa and passport arrangement, travel logistics, hotel reservations for staff and The Exchange’s guests and other Protocol and Logistics functions as my be assigned by the Head of the Department. Executive Assistant Cover for ExCo
  • Assist in providing high level administrative support to the executive and manage complex, ever-changing calendar
  • Assess the urgency and importance of situations and take appropriate action to determine the necessary level of senior management involvement
  • Support the planning, organizing and preparing for complex meetings including: communicating meeting details to stakeholders, arranging meeting venue and required equipment, compose and/or work with others stakeholders to prepare agenda, ensure relevant materials are ready for meetings and/or review, providing day-of-event support, etc
  • Provide non-confidential information about The Exchange, such as location of departments or offices, employees within the organization, or services provided as required to guest/visitors
  • Research, obtain and analyze gathered information to resolve problems
  • Responsible for risk and compliance management in areas of assigned functions
  • Perform other related duties as requested by the Head – Administration Department or Divisional Head.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
  • Greets customers, Brokers, vendors, employees from other Units and other visitors with high degree of professionalism and courtesy
  • Directing customers/visitors appropriately, anticipate customer needs and given necessary response. Ensuring effective communication, to elicit satisfaction of Customers
  • Operates multiple-call telephone switchboard console and routes calls to the appropriate person or location within the office and branches. Exercises discretion and interpretive judgment in frequent and sometimes stressful contacts with callers

Qualifications and Experience

  • Minimum BSc /HND required in any field
  • 1-2 years relevant experience
  • Computer skills including the ability to spreadsheet and word-processing programs at a basic proficient level.

Functional Competencies:

  • Analytical Thinking
  • People Management
  • Office Administration
  • Protocol & Logistics Support

Behavioural Competencies:

  • Decision Making
  • Planning and Organizing.
  • Accountability
  • Adaptability
  • Attention to Detail
  • Customer Service

Interested and qualified candidates should Click here to Apply

Application deadline date: 7th June, 2019.

Graduate Trainee Recruitment at Heineken

Heineken is the number one brewer in Europe and the number three brewer by volume in the world. With recent acquisitions in Africa, India, Asia and Latin America, we are continuing to increase our presence within emerging markets, which will contribute to our ongoing growth.

 

Title: 2019 International Graduate Programme – Supply Chain
Location
n: Amsterdam, NL, 1046 BA

Are you a graduate and ready to really Go Places?

  • Are you prepared to work in three different countries in the HEINEKEN world over three years? Do you have a passion to join the world’s most international brewer? Then the International Graduate Programme of HEINEKEN might be the opportunity for you!

A journey awaits

  • We will provide you with a truly global experience, designed for our fully internationally mobile leaders of tomorrow that will be a valuable team member from their very first day. The programme kicks off on the 2nd of September (2019) with an exciting introduction week at the home of HEINEKEN, Amsterdam. Afterwards, each International Graduate will set off on their journey with three one-year assignments, exploring our operating companies, different cultures and experiencing multiple areas within your chosen function.

Choose your path

  • At HEINEKEN, we believe that most of the learning happens by hands-on experience across our business. By working in different markets and cultures, you will stretch yourself in the world of HEINEKEN. Our senior leaders commit themselves to support you through the journey, and each Graduate will benefit from a mentoring relationship to guide you through your experience. Also, we’ll invite you several times back to Amsterdam to meet your peers and take part in stimulating workshops. You are in the driver’s seat, we help you fulfil your potential.

Do you have what it takes?
We are looking for learning agile graduates that show us where we should go next. You are an ideal candidate if you are self-sufficient, aspirational, open to feedback and bold enough to take ownership wherever you are. If you value passion for quality, enjoyment of life and respect for people and for our planet, then you can have great success here.

Requirements
To apply for this programme, you should at least:

  • Have a degree or will graduate by September 2019 – preferably a Masters degree
  • Have a degree in Finance, Economics, Business, Marketing or any similar field
  • Have no more than 2 years of professional work experience in February 2019 (voluntary and internships do not count)
  • Be at least fluent in English – preferably multilingual
  • Have the ambition to have an international career at HEINEKEN together with a genuine interest in other cultures – preferably already lived abroad.

Selection Process

  • 7th of November 2018 – 10th of February 2019: Send in your application with your resume and show us what you are made of.
  • 11th of February 2019 – 20th of February 2019: Be invited to the Take Off. In addition to completing various online assessments, you will learn more about the HEINEKEN story, discover our unique culture and hear from International Graduates about their adventures!
  • 11th of March 2019 – 29th of March 2019: Meet some of our great employees in a digital face-to-face interview.
  • 6th of May 2019 – 17th of May 2019: Be invited to our Assessment Centre at the home of HEINEKEN, Amsterdam.

Salary Benefits

  • People are in the heart of our company. Next to meaningful work, we believe it is important that you are satisfied with your remuneration, and that it motivates you in relation to your development and performance.
  • Salary according to market conditions, plus additional allowances
  • Accommodation
  • Private health insurance
  • Flights and Immigration support
  • 30 leave days per assignment, excluding national holiday

Interested and qualified candidates should Click here to apply

Title: 2019 International Graduate Programme – Finance
Locatio
n: Amsterdam, NL, 1046 BA

Are you a graduate and ready to really Go Places?

  • Are you prepared to work in three different countries in the HEINEKEN world over three years? Do you have a passion to join the world’s most international brewer? Then the International Graduate Programme of HEINEKEN might be the opportunity for you!

A journey awaits

  • We will provide you with a truly global experience, designed for our fully internationally mobile leaders of tomorrow that will be a valuable team member from their very first day. The programme kicks off on the 2nd of September (2019) with an exciting introduction week at the home of HEINEKEN, Amsterdam. Afterwards, each International Graduate will set off on their journey with three one-year assignments, exploring our operating companies, different cultures and experiencing multiple areas within your chosen function.

Choose your path

  • At HEINEKEN, we believe that most of the learning happens by hands-on experience across our business. By working in different markets and cultures, you will stretch yourself in the world of HEINEKEN. Our senior leaders commit themselves to support you through the journey, and each Graduate will benefit from a mentoring relationship to guide you through your experience. Also, we’ll invite you several times back to Amsterdam to meet your peers and take part in stimulating workshops. You are in the driver’s seat, we help you fulfil your potential.

Do you have what it takes?
We are looking for learning agile graduates that show us where we should go next. You are an ideal candidate if you are self-sufficient, aspirational, open to feedback and bold enough to take ownership wherever you are. If you value passion for quality, enjoyment of life and respect for people and for our planet, then you can have great success here.

Requirements
To apply for this programme, you should at least:

  • Have a degree or will graduate by September 2019 – preferably a Masters degree
  • Have a degree in Finance, Economics, Business, Marketing or any similar field
  • Have no more than 2 years of professional work experience in February 2019 (voluntary and internships do not count)
  • Be at least fluent in English – preferably multilingual
  • Have the ambition to have an international career at HEINEKEN together with a genuine interest in other cultures – preferably already lived abroad.

Selection Process

  • 7th of November 2018 – 10th of February 2019: Send in your application with your resume and show us what you are made of.
  • 11th of February 2019 – 20th of February 2019: Be invited to the Take Off. In addition to completing various online assessments, you will learn more about the HEINEKEN story, discover our unique culture and hear from International Graduates about their adventures!
  • 11th of March 2019 – 29th of March 2019: Meet some of our great employees in a digital face-to-face interview.
  • 6th of May 2019 – 17th of May 2019: Be invited to our Assessment Centre at the home of HEINEKEN, Amsterdam.

Salary benefits

  • People are in the heart of our company. Next to meaningful work, we believe it is important that you are satisfied with your remuneration, and that it motivates you in relation to your development and performance.
  • Salary according to market conditions, plus additional allowances
  • Accommodation
  • Private health insurance
  • Flights and Immigration support
  • 30 leave days per assignment, excluding national holiday

Interested and qualified candidates should:Click here to apply

Title: 2019 International Graduate Programme – Procurement
Location
n: Amsterdam, NL, 1046 BA

Are you a graduate and ready to really Go Places?

  • Are you prepared to work in three different countries in the HEINEKEN world over three years? Do you have a passion to join the world’s most international brewer? Then the International Graduate Programme of HEINEKEN might be the opportunity for you!

A journey awaits

  • We will provide you with a truly global experience, designed for our fully internationally mobile leaders of tomorrow that will be a valuable team member from their very first day. The programme kicks off on the 2nd of September (2019) with an exciting introduction week at the home of HEINEKEN, Amsterdam. Afterwards, each International Graduate will set off on their journey with three one-year assignments, exploring our operating companies, different cultures and experiencing multiple areas within your chosen function.

Choose your path

  • At HEINEKEN, we believe that most of the learning happens by hands-on experience across our business. By working in different markets and cultures, you will stretch yourself in the world of HEINEKEN. Our senior leaders commit themselves to support you through the journey, and each Graduate will benefit from a mentoring relationship to guide you through your experience. Also, we’ll invite you several times back to Amsterdam to meet your peers and take part in stimulating workshops. You are in the driver’s seat, we help you fulfil your potential.

Do you have what it takes?
We are looking for learning agile graduates that show us where we should go next. You are an ideal candidate if you are self-sufficient, aspirational, open to feedback and bold enough to take ownership wherever you are. If you value passion for quality, enjoyment of life and respect for people and for our planet, then you can have great success here.

Requirements
To apply for this programme, you should at least:

  • Have a degree or will graduate by September 2019 – preferably a Masters degree
  • Have a degree in Finance, Economics, Business, Marketing or any similar field
  • Have no more than 2 years of professional work experience in February 2019 (voluntary and internships do not count)
  • Be at least fluent in English – preferably multilingual
  • Have the ambition to have an international career at HEINEKEN together with a genuine interest in other cultures – preferably already lived abroad.

Selection Process

  • 7th of November 2018 – 10th of February 2019: Send in your application with your resume and show us what you are made of.
  • 11th of February 2019 – 20th of February 2019: Be invited to the Take Off. In addition to completing various online assessments, you will learn more about the HEINEKEN story, discover our unique culture and hear from International Graduates about their adventures!
  • 11th of March 2019 – 29th of March 2019: Meet some of our great employees in a digital face-to-face interview.
  • 6th of May 2019 – 17th of May 2019: Be invited to our Assessment Centre at the home of HEINEKEN, Amsterdam.

Salary benefits

  • People are in the heart of our company. Next to meaningful work, we believe it is important that you are satisfied with your remuneration, and that it motivates you in relation to your development and performance.
  • Salary according to market conditions, plus additional allowances
  • Accommodation
  • Private health insurance
  • Flights and Immigration support
  • 30 leave days per assignment, excluding national holiday

Interested and qualified candidates should:Click here to apply

Title: 2019 International Graduate Programme – Marketing & Sales
Locatio
n: Amsterdam, NL, 1046 BA

Are you a graduate and ready to really Go Places?

  • Are you prepared to work in three different countries in the HEINEKEN world over three years? Do you have a passion to join the world’s most international brewer? Then the International Graduate Programme of HEINEKEN might be the opportunity for you!

A journey awaits

  • We will provide you with a truly global experience, designed for our fully internationally mobile leaders of tomorrow that will be a valuable team member from their very first day. The programme kicks off on the 2nd of September (2019) with an exciting introduction week at the home of HEINEKEN, Amsterdam. Afterwards, each International Graduate will set off on their journey with three one-year assignments, exploring our operating companies, different cultures and experiencing multiple areas within your chosen function.

Choose your path

  • At HEINEKEN, we believe that most of the learning happens by hands-on experience across our business. By working in different markets and cultures, you will stretch yourself in the world of HEINEKEN. Our senior leaders commit themselves to support you through the journey, and each Graduate will benefit from a mentoring relationship to guide you through your experience. Also, we’ll invite you several times back to Amsterdam to meet your peers and take part in stimulating workshops. You are in the driver’s seat, we help you fulfil your potential.

Do you have what it takes?
We are looking for learning agile graduates that show us where we should go next. You are an ideal candidate if you are self-sufficient, aspirational, open to feedback and bold enough to take ownership wherever you are. If you value passion for quality, enjoyment of life and respect for people and for our planet, then you can have great success here.

Requirements
To apply for this programme, you should at least:

  • Have a degree or will graduate by September 2019 – preferably a Masters degree
  • Have a degree in Finance, Economics, Business, Marketing or any similar field
  • Have no more than 2 years of professional work experience in February 2019 (voluntary and internships do not count)
  • Be at least fluent in English – preferably multilingual
  • Have the ambition to have an international career at HEINEKEN together with a genuine interest in other cultures – preferably already lived abroad.

Selection Process

  • 7th of November 2018 – 10th of February 2019: Send in your application with your resume and show us what you are made of.
  • 11th of February 2019 – 20th of February 2019: Be invited to the Take Off. In addition to completing various online assessments, you will learn more about the HEINEKEN story, discover our unique culture and hear from International Graduates about their adventures!
  • 11th of March 2019 – 29th of March 2019: Meet some of our great employees in a digital face-to-face interview.
  • 6th of May 2019 – 17th of May 2019: Be invited to our Assessment Centre at the home of HEINEKEN, Amsterdam.

Salary Benefits

  • People are in the heart of our company. Next to meaningful work, we believe it is important that you are satisfied with your remuneration, and that it motivates you in relation to your development and performance.
  • Salary according to market conditions, plus additional allowances
  • Accommodation
  • Private health insurance
  • Flights and Immigration support
  • 30 leave days per assignment, excluding national holiday

Interested and qualified candidates should:Click here to apply

Title: 2019 International Graduate Programme – Human Resources
Locatio
n: Amsterdam, NL, 1046 BA

Are you a graduate and ready to really Go Places?

  • Are you prepared to work in three different countries in the HEINEKEN world over three years? Do you have a passion to join the world’s most international brewer? Then the International Graduate Programme of HEINEKEN might be the opportunity for you!

A journey awaits

  • We will provide you with a truly global experience, designed for our fully internationally mobile leaders of tomorrow that will be a valuable team member from their very first day. The programme kicks off on the 2nd of September (2019) with an exciting introduction week at the home of HEINEKEN, Amsterdam. Afterwards, each International Graduate will set off on their journey with three one-year assignments, exploring our operating companies, different cultures and experiencing multiple areas within your chosen function.

Choose your path

  • At HEINEKEN, we believe that most of the learning happens by hands-on experience across our business. By working in different markets and cultures, you will stretch yourself in the world of HEINEKEN. Our senior leaders commit themselves to support you through the journey, and each Graduate will benefit from a mentoring relationship to guide you through your experience. Also, we’ll invite you several times back to Amsterdam to meet your peers and take part in stimulating workshops. You are in the driver’s seat, we help you fulfil your potential.

Do you have what it takes?
We are looking for learning agile graduates that show us where we should go next. You are an ideal candidate if you are self-sufficient, aspirational, open to feedback and bold enough to take ownership wherever you are. If you value passion for quality, enjoyment of life and respect for people and for our planet, then you can have great success here.

Requirements
To apply for this programme, you should at least:

  • Have a degree or will graduate by September 2019 – preferably a Masters degree
  • Have a degree in Finance, Economics, Business, Marketing or any similar field
  • Have no more than 2 years of professional work experience in February 2019 (voluntary and internships do not count)
  • Be at least fluent in English – preferably multilingual
  • Have the ambition to have an international career at HEINEKEN together with a genuine interest in other cultures – preferably already lived abroad.

Selection Process

  • 7th of November 2018 – 10th of February 2019: Send in your application with your resume and show us what you are made of.
  • 11th of February 2019 – 20th of February 2019: Be invited to the Take Off. In addition to completing various online assessments, you will learn more about the HEINEKEN story, discover our unique culture and hear from International Graduates about their adventures!
  • 11th of March 2019 – 29th of March 2019: Meet some of our great employees in a digital face-to-face interview.
  • 6th of May 2019 – 17th of May 2019: Be invited to our Assessment Centre at the home of HEINEKEN, Amsterdam.

Salary Benefits

  • People are in the heart of our company. Next to meaningful work, we believe it is important that you are satisfied with your remuneration, and that it motivates you in relation to your development and performance.
  • Salary according to market conditions, plus additional allowances
  • Accommodation
  • Private health insurance
  • Flights and Immigration support
  • 30 leave days per assignment, excluding national holiday

Interested and qualified candidates should:Click here to apply

Application Deadline 10th February, 2019.

Note

  • Attach your resume with the application.The application deadline is February 10, 2019.
  • Cover letter is not required – and will not be read.
  • Application is not open for HEINEKEN employees, with exception of interns

Shepherdhill Security Limited recruitment for Graduate Trainees

Shepherdhill security Limited is an international security company providing comprehensive and tailored protective and logistics services for clients across all sectors.

Shepherdhill security Limited is an international security company providing comprehensive and tailored protective and logistics services for clients across all sectors.

Job Title: Graduate Trainee


Location
: Lagos
Job Functions

  • Receives training and interfaces with other department such as Finance, HR, Marketing and Operations.
  • Learns line and staff functions, Operations, Management viewpoints and company policies and practices that affect each phase of the business.
  • Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of assigned duties.
  • Receives training in functions and Operations of related departments to facilitate subsequent transfer-ability between departments and to provide greater promotional opportunities.
  • Monitors performance progress with management and key trainers.

Requirements

  • Enthusiastic attitude and willingness to be flexible and to take on and learn new tasks
  • Confident, assertive and reliable individual with good communication skills, capable of building strong working relationships with staff they liaise with in other department
  • A good level of IT skills, including Word and Excel
  • Willingness to challenge appropriately.
  • Candidates should be a graduate
  • Punctuality, ability to meet deadlines and good time management skills
  • Teamwork ethic.

Only Graduates should apply and should be able to drive with valid driving license

Interested and qualified candidates should send their CV to: careersshs@gmail.com

Application Closing date: 9th February, 2019.