JOB OPPORTUNITIES AT BRITISH COUNCIL…

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.
JOB ROLE: STUDENT SERVICES OFFICER

Location: Colombo, Sri Lanka

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust.

British Council Sri Lanka is a vibrant operation delivering a high impact portfolio of projects. We have approximately 25,000 members in our library which is the largest membership in the British Council global network and run two of the largest British Council Teaching Centre and Exams operations in the world.  Our total staff strength is over 225 across three offices; Colombo, Kandy and Jaffna. Customer Service is core to delivering and supporting our services.

The Teaching Centres in Colombo, Kandy, Jaffna and partner centres in Matara and Galle represent one of the largest teaching operations in the British Council network, with over 6,000 students registered for courses each term.

The purpose of the job is to support the delivery of all Teaching Centre products ensuring excellent stakeholder, operations, compliance in line with Teaching Centre objectives while assisting Manager and Assistant Manager Student Services to deliver back office services to all Teaching Centre customers in order to meet customer needs and enable the British Council to meet its corporate objectives.

We are looking for an energetic team player with strong interpersonal and communication skills.

Applicants should possess GCE Advanced Level or equivalent educational qualification and work experience in customer service. (Refer to the role profile for further details).

 

·         Start date : November/December 2018

·         Closing date : Thursday 1 November 2018
·         Role profile
·         British Council Behaviours
·         British Council Core Skills

The British Council is committed to a policy of equal opportunity and child protection. We welcome applicants from all sections of the community. We work to ensure that people are not unjustifiably discriminated against on the basis of age, disability, ethnicity, gender, religion or belief, sexual orientation or any other irrelevant grounds.

Click Apply
JOB ROLE: ADULT PROGRAMME COORDINATOR

Location: Sudan

 Role purpose :

  •   To promote and deliver quality teaching and effective learning of English.
  • To support the wider aims of British Council and its cultural relations mission.
  • To support the academic management of adult programmes at the Sudan Teaching Centre.Geopolitical/SBU/Function overview:

    The British Council Sudan is one of the fastest growing Teaching Centres in the British Council network.  Since opening in April 2010 it has developed several distict training areas each designed to assist in the development of this rich and diverse country while enhancing the relationship between the UK and Sudan.
     Public Courses – Adults The British Council has 9 classrooms at its office in Khartoum.  Our on-site courses are mostly public courses.  We currently offer General English and IELTS preparation courses.  We cater to upwards of 800 adult learners each term.  Learners typically attend courses to increase their potential on the local job market and to prepare for further study at overseas universities.  We also run a number of TKT courses throughout the year.  This is an area that we would like to expand further.
    Public Courses – Young Learners A young learners programme opened in 2013, offering courses for 7-17 year olds at the weekend.  This has grown to nearly 400 students at the start of 2018.  Our summer programme runs in May and June each year.  We are exploring the possibility of expanding this programme through the use of partner premises. YL exams such as the Cambridge exams are offered by our Exams team.
    Contract Courses – Public and Private Sectors A large proportion of the training programmes delivered in Sudan are delivered off-site for companies and organisations in the public and private sectors.  The scope of these courses varies significantly depending on the needs of the client and can range from teaching Military English to officers in the Sudan Armed Forces, to teaching one-on-one classes to high level executives, to training groups of lawyers, bankers and administrators.  The aim of these courses is very much capacity building and providing the students with the skills they need to interact in the modern world.
     Professional Development As a teacher the opportunities to build and expand your professional profile are second to none.  We actively encourage our teachers to gain experience teaching the different course types we deliver.  We also support our staff to attain Diploma level qualifications in ELT and ELT Management.  We ensure a variety of in-house training is delivered both by teachers and management throughout the year and we work with the exams team in supporting staff to qualify as IELTS examiners.
    Our Team We have a strong team of around 30 teachers working in Khartoum.  Our current teachers come from a range of nationalities and backgrounds and include local and international teachers.  Teachers and coordinators work closely with the Teaching Centre Manager, Academic Manager,Senior Teachers, Administration team and the Customer Service team to ensure the professional delivery of quality English language training programmes.  The Teaching Centre team are part of the wider British Council team working to create opportunities and build trust between the UK and Sudan.
     Main Accountabilities :
    Plan, prepare and deliver up to 20 hours a week of high quality English language teaching and/or teacher training that meets the needs of different customer groups taking into account individual learning styles and complete teaching related administration to the specified standards and timeframes (Mid-term feedback forms, end of term scorecards, accurate attendance records and work completion logs, full assessment records and standard mid-term and end of term reports)  Monitor progress and provide regular feedback to help manage students’ performance throughout the course, and actively promote learner autonomy.
    Develop and maintain professional relationships with key teaching centre contacts with sponsors and parents when working on public courses in order to act as a liaison between the customer/client, the Customer Service and the Academic Management Team ensuring a high level of customer service. Ensure availability to cover classes in the event of absent colleagues as per the Teaching Centre cover rota schedule Support the Adult Programme Manager in the academic management of adult programmes in accordance with TQS standards, best practice and market research findings.    Support initiatives in product and service development for adult programmes (e.g. course and materials design, report writing, value-added initiatives) in accordance with needs identified through research and customer/client feedback
    Support the delivery of the Teaching Centre’s business development and marketing strategy for RPC Programmes and achievement of income and impact targets.  Provide formal and informal professional support to teachers of corporate courses including delivery of INSETT sessions.
    Line manage up to two teachers taking an active role in their professional development and delivering high levels of performance management.
    Other important features or requirements of the job :Appointment subject to visa approval by the Ministry of Foreign Affairs, Sudan . Appropriate police check Enhanced DBS (formerly CRB) check.

    The closing date for applications is 03 Nov 2018. For further information please view the role profile and vacancy information documents:
    Role Profile.doc
    Vacancy Info.doc
    Teaching Centre Behaviours.pdf

    Please also refer to the links below for more info about the Teaching Centre :

    https://www.youtube.com/watch?v=u1V63TmXkD8&t=1s
    https://vimeo.com/293701586

    If you have any queries regarding the post, please contact the TCM, Michael Holmes at the address below.Michael.Holmes@sd.britishcouncil.org

    The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. British Council appointments are contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks. 
    Click Apply

JOB ROLE: YOUNG LEANER PROGRAMME COORDINATOR

Location: Khartoum, Sudan

Purpose of job :  
To promote and deliver quality teaching and effective learning of English.
To support the wider aims of British Council and its cultural relations mission.
To support the academic management of Young Learner Programmes at the Sudan Teaching Centre.

Geopolitical/SBU/Function overview:
The British Council Sudan is one of the fastest growing Teaching Centres in the British Council network.  Since opening in April 2010 it has developed several distict training areas each designed to assist in the development of this rich and diverse country while enhancing the relationship between the UK and Sudan.
Public Courses – Adults The British Council has 9 classrooms at its office in Khartoum.  Our on-site courses are mostly public courses.  We currently offer General English and IELTS preparation courses.  We cater to upwards of 800 adult learners each term.  Learners typically attend courses to increase their potential on the local job market and to prepare for further study at overseas universities.  We also run a number of TKT courses throughout the year.  This is an area that we would like to expand further.
 Public Courses – Young Learners A young learners programme opened in 2013, offering courses for 7-17 year olds at the weekend.  This has grown to nearly 400 students at the start of 2018.  Our summer programme runs in May and June each year.  We are exploring the possibility of expanding this programme through the use of partner premises. YL exams such as the Cambridge exams are offered by our Exams team.
Contract Courses – Public and Private Sectors A large proportion of the training programmes delivered in Sudan are delivered off-site for companies and organisations in the public and private sectors.  The scope of these courses varies significantly depending on the needs of the client and can range from teaching Military English to officers in the Sudan Armed Forces, to teaching one-on-one classes to high level executives, to training groups of lawyers, bankers and administrators.  The aim of these courses is very much capacity building and providing the students with the skills they need to interact in the modern world.
 Professional Development As a teacher the opportunities to build and expand your professional profile are second to none.  We actively encourage our teachers to gain experience teaching the different course types we deliver.  We also support our staff to attain Diploma level qualifications in ELT and ELT Management.  We ensure a variety of in-house training is delivered both by teachers and management throughout the year and we work with the exams team in supporting staff to qualify as IELTS examiners.
Our Team We have a strong team of around 30 teachers working in Khartoum.  Our current teachers come from a range of nationalities and backgrounds and include local and international teachers.  Teachers and coordinators work closely with the Teaching Centre Manager, Academic Manager,Senior Teachers, Administration team and the Customer Service team to ensure the professional delivery of quality English language training programmes.  The Teaching Centre team are part of the wider British Council team working to create opportunities and build trust between the UK and Sudan.

Main Accountabilities:
Plan, prepare and deliver up to 20 hours a week of high quality English language teaching and/or teacher training that meets the needs of different customer groups taking into account individual learning styles and complete teaching related administration to the specified standards and timeframes (Mid-term feedback forms, end of term scorecards, accurate attendance records and work completion logs, full assessment records and standard mid-term and end of term reports)
Monitor progress and provide regular feedback to help manage students’ performance throughout the course, and actively promote learner autonomy.
Develop and maintain professional relationships with key teaching centre contacts – sponsors and parents –  in order to act as a liaison between the customer/client, the Customer Service and the Academic Management Team ensuring a high level of customer service.
Ensure availability to cover classes in the event of absent colleagues as per the Teaching Centre cover rota schedule Support the Young Learner Programme Manager in the academic management of Young Learner programmes in accordance with TQS standards, best practice and market research findings.    Support initiatives in product and service development for YL programmes (e.g. course and materials design, report writing, value-added initiatives) in accordance with needs identified through research and customer/client feedback
Support the delivery of the Teaching Centre’s business development and marketing strategy for YL Programmes and achievement of income and impact targets. Provide formal and informal professional support to teachers of corporate courses including delivery of INSETT sessions.
Line manage up to two teachers taking an active role in their professional development and delivering high levels of performance management

Other important features or requirements of the job ( Appointment subject to visa approval by the Ministry of Foreign Affairs, Sudan  Appropriate police check Enhanced DBS (formerly CRB) check,
The closing date for applications is 03 Nov 2018. For further information please view the role profile and vacancy information documents:

Role Profile.doc
Vacancy Info.doc
Teaching Centre Behaviours.pdf

Please also refer to the links below for more info about the Teaching Centre :

https://www.youtube.com/watch?v=u1V63TmXkD8&t=1s
https://vimeo.com/293701586

If you have any queries regarding the post, please contact the TCM, Michael Holmes at the address below.Michael.Holmes@sd.britishcouncil.org

 

The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. British Council appointments are contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks.

Click Apply
JOB ROLE: GRANT OFFICER

Location: Yangon (MYA-1710)
We are looking for a Grant Officer role based in Yangon to deliver and coordinate local activity under the EU-funded MyJustice Programme in Myanmar. Reporting to the Senior Grant Officer, you will be responsible for implementing complex granting processes which comply with British Council and EU policies and requirements. You will also be responsible for monitoring, reconciliation and reporting against the contract budget of grant recipient organisations.

With this opportunity, you will get a chance to design the granting process, problem solve and use adaptive strategy while working with a wide variety of stakeholders. You will hone your technical knowledge in supporting partners’ financial management capacity and learn about the MyJustice programme’s approach to Access to Justice.

To be considered a successful candidate, you must bring along your experience in project-level financial accounting for donor agency such as the European Union and/or other agency and on the administration of partners and sub-contractors in delivering programme objectives and activities. You should also have experience in contract and procurement administration and have provided support for audit management. Candidates with experience of managing governance/CSO project and/or managing EU funded projects and grants will be preferred. English Language skills and a Financial Management qualification are essential.

For more information please see

Role Profile and British Council Generic Behaviours 

 In our commitment to promote Equality, Diversity & Inclusion, kindly note that we are not interested in collecting any information that is irrelevant to the job such as marital status, age, photograph, etc. Applications lacking in information will not be considered when we shortlist for any roles.

 If you are interested in applying and feel that you are suitable for the role, please apply before 05 November 2018 (23:59 UK Time).

MyJustice Programme Operations

This post will support activities of MyJustice, the Rule of law and access to justice component of the Strengthening Governance in Burma/Burma Programme funded by the EU and granted to the British Council through a delegation agreement for implementation to the value of Euro 20 million over four years. The programme has the overall objective of improving access to justice and legal aid for the poor and vulnerable, develop the legal capacity of justice sector professionals and strengthen selected rule of law institutions to better fulfill their mandates.

The Programme’s Specific Objectives are:

1. To improve access to both formal and informal justice systems especially for vulnerable groups in 6 regions/states in Myanmar

2. To improve the functioning of institutions which support the rule of law in Myanmar.

This programme will be delivered in six regions and states in Myanmar with programme activity coordinated by the main office in Yangon and supported by two field offices which we plan to establish in Mawlamyaing and Mandalay. The field offices will provide a vital function in providing support to local programme partners and building relationships with key stakeholders. Implementation of the programme began in August 2015. The implementation period of the programme is 48 months.

Enquiries about the post can be sent to the East Asia Regional Recruitment team (EA.Recruitment@britishcouncil.org.sg) based in Singapore.

Internal candidates only: please remember to include the full version of your most recent end-of-year-record of performance and confirm when the system prompts you to, and that you have discussed the application with both your line and centre manager.

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights.

 All staff worldwide are required to ensure their behaviour is consistent with our policies.

 The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in Article 19, UNCRC, 1989 and that every child matters – everywhere in the world. In line with the British Council’s Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.

Click Apply

 

JOB ROLE: SALES and CUSTOMER MANAGEMENT OFFICER

Location: Chiang Mai (THA-NT-1836)

We are looking for a Sales & Customer Management (SCM) Officer in our Chiang Mai Office to ensure a high quality, efficient and integrated customer service experience to all new and existing customers. As the Officer, you will meet/exceed sales and customer management targets across all British Council services. Your key tasks are to respond to all queries, follow up on leads and provide consultations to all prospects. You will also have the opportunity to recommend a course that best suits our customers in order to close  deals. Other duties will include handling complaints and feedback, being the first point of contact for credit or refund requests and also to ensure registration of current and new customers are accurate.

To be considered for this role you must have a right to live and work in Thailand. Fluency in English and Thai language is essential. Candidates must have at least one to two years’ experience in a sales and customer management environment. Those from an education or services related field will be preferred. Education to a tertiary level at any discipline is required. This position will require you to work in a team and being able to work under the situation/events that relate to children or parents will be ideal.

 For more information please see Role profile  and British Council Generic Behaviours 

 In our commitment to promote Equality, Diversity & Inclusion, if you are using our CV upload function to apply – kindly note that we are not interested in collecting any information that is irrelevant to the job such as marital status, age, photograph, etc. Applications lacking in information will not be considered when we shortlist for any roles.

If you are interested in applying and feel that you are suitable for the role, please apply before 6 November 2018 (23:59 UK Time).

Thailand Operations

British Council Thailand has 6 teaching centres, 5 in Bangkok – Siam Square, Ladprao, Pinklao, Chaengwattana and Srinakarin – and 1 in Chiang Mai. Siam Square is the hub of this network. There are 4 large direct teaching contracts with schools and numerous contracts with companies. The teaching centres deliver core BC Adult and YL teaching products, delivering 70,000 class hours (44,000 young learners & 26,000 adult learners) to around 9500 learners (6500 young learners & 3000 adult learners) per teaching term.

Enquiries about the post can be sent to the East Asia Regional Recruitment team (EA.Recruitment@britishcouncil.org.sg) based in Singapore.

Internal candidates only: please remember to include the full version of your most recent end-of-year-record of performance and confirm when the system prompts you to, and that you have discussed the application with both your line and centre manager.

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights.

 All staff worldwide are required to ensure their behaviour is consistent with our policies.

 The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in Article 19, UNCRC, 1989 and that every child matters – everywhere in the world. In line with the British Council’s Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.

Click Apply

 
JOB ROLE: BUSINESS OPERATIONS MANAGER

Location: Nigeria

The Role

We are looking to hire an individual with exceptional Business operations and delivery experience to increase the effectiveness and efficiency of operational delivery of all exam products in Nigeria through identification and implementation of business improvement approaches. The successful candidate will work with the Country Exams Manager to review and guarantee improvement of exams systems to ensure that they remain fit for purpose and are designed to meet customer and stakeholder needs.

The successful role holder will have the option of working from our Lagos or Abuja office with a starting salary of NGN 10,316, 122.00.

·        The role will be accountable to provide people, process and change leadership through a transitional period to ensure business as usual operations is maintained while transitioning to a new operating model.

·        Support the ongoing delivery of the current Exams Transformation Programme portfolio ensuring that the supply chain is efficient and effective on a global basis.

·        Implementation of new products and services including support of the transition from paper based to computer based exams

·        Champion for the region to enable the business to respond to future product demands.

The Person

This role is an operational leadership role and requires someone with operational and people leadership skills.
Therefore, we are looking for someone with at least :

  • At least 3 years line management experience with evidence of managing staff performance
  • At least 3 years in operations management, meeting challenging targets
  • Experience of business process improvement including improvement within a global business environment
  • Experience of supporting projects in response to customer expectations and changing products & services.
  • Data analysis skills
  • Excellent communication and stakeholder management skills

If you would like to see full details and understand more about this post then please see the documents below:

Business Operations Manager- Nigeria.pdf
British Council Behaviors.pdf
British Council Core Skills.pdf

Further details:

Short-listing is carried out against the essential knowledge, skills, qualifications and experience as specified in the Role Profile which accompanies this. Were required, desirable skills can also be used.

If you are interested in the post and feel that you are suitable for the role, then we would really like to hear from you. Please apply by 5 November 2018 (23:59 UK Time)  
Our Equality Commitment:
Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies, and human resource as a function is absolutely committed to this.

The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council’s Child Protection policy, any appointment is contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks. 

Click Apply

 
JOB ROLE: ADMIN ASSISTANT

Location: Vietnam (VIE-1709)
We are looking for an Admin Assistant to be based in our Ho Chi Minh City office.

As the Admin Assistant, you will provide effective and efficient assistance to Business Support Services (BSS) in the scope of administration management and facilities and premises support. You will work closely with the BSS Executive and the Facilities Assistant to ensure services are fully functional and provided efficiently, secured and have timely outcome based on the needs of the British Council’s main office and teaching centres (TCs) and Exams operation in Ho Chi Minh City (HCMC).

Part of your role is to ensure that all procurements and payments are processed according to terms and conditions of the contracts and leases and in line with required procurement standards. You will also have the opportunity to work across units to improve business support service standard.

To be considered, you must have a Diploma qualification with at least two-year experience in a relevant field. One year experience in the field of administration, knowledge on basic Microsoft Office functions as well as language proficiency in Vietnamese and English (good – listening, speaking, reading, and writing) are also essential for this post.

For more information please see Role profile and British Council Generic Behaviours 

 In our commitment to promote Equality, Diversity & Inclusion, kindly note that we are not interested in collecting any information that is irrelevant to the job such as marital status, age, photograph, etc. Applications lacking in information will not be considered when we shortlist for any roles.

 If you are interested in applying and feel that you are suitable for the role, please apply before 04 November 2018 (23:59 UK Time).

Vietnam Operations

The British Council in Vietnam is a priority country for the British Council within East Asia. The British Council in Vietnam has offices and teaching centres in Hanoi and Ho Chi Minh City. The British Council in Vietnam employs around 250 staff both local and foreign. The business sections include Teaching Centres, Examinations, Education, the Arts, and Society. The British Council in Vietnam has 5 offices and Teaching Centres (2 in Hanoi and 3 in Ho Chi Minh city). The purpose of the IT Department in the British Council (Vietnam) is to support a range of approved IT services to the business in order to make effective use of Information in all its forms across the organisation.

Enquiries about the post can be sent to the East Asia Regional Recruitment team (EA.Recruitment@britishcouncil.org.sg) based in Singapore.

Internal candidates only: please remember to include the full version of your most recent end-of-year-record of performance and confirm when the system prompts you to, and that you have discussed the application with both your line and centre manager.

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights.

 All staff worldwide are required to ensure their behaviour is consistent with our policies.

 The British Council is a full member of Keeping Children Safe (KCS) and has achieved level 1 child safe certification. We believe that all children have the right to be protected from all forms of abuse as set out in Article 19, UNCRC, 1989 and that every child matters – everywhere in the world. In line with the British Council’s Child Protection policy, any appointment is contingent on thorough checks including criminal record checks, in line with legal requirements.

Click Apply

 
JOB ROLE: PROFESSIONAL SKILLS LEARNING and DEVELOPMENT CONSULTANT

Location: Kenya

Role Purpose
To plan, develop, deliver and review high-quality learning and development solutions, including: training programmes, assessment, psychometric profiling, coaching and consultancy services to ensure client satisfaction to support the business and wider aims of Professional Skills in Kenya.

Main Accountabilities

Programme planning and customisation
–  Contribute to the development of Professional Skills product strategies in Kenya to ensure that the offer meets the needs of the market and the business can grow.
–  Carry out background reading and research to enhance subject knowledge in the areas of focus for Professional Skills in Kenya to ensure programmes stay current and relevant to the target audience.
–  Carry out Needs Analysis with customers and potential customers to recommend programme content that best meets the needs of the target audience.
–  Develop programmes, sessions and activities which have clear and targeted aims and objectives to closely match the needs of organisations and participants.
–  Customise existing programme materials, including developing new content, methodology or case studies, to ensure they meet the needs of the target audience.
–  Prepare effectively for programme delivery, including administrative tasks, to ensure participants experience a high-quality learning and development event.

Programme delivery
–  Develop and/or use appropriate assessment methods to gather information on participants’ competency levels, before, during and after training and coaching sessions.
–  Monitor progress and produce accurate and useful reports on competency improvement, both for organisations and individuals.
–  Build excellent relationships with clients and programme participants to engage them in the learning experience and encourage them to choose British Council as a partner for their long-term skills development needs.
–  Demonstrate expertise and confidence in the subject matter to enhance the credibility of the British Council’s Professional Skills offer.
–  Use British Council’s Professional Skills methodology to create a learner-centred, interactive experience for programme participants.
–  Relate all learning to participants’ workplace contexts to ensure they are able to apply the techniques in real-life situations.
–  Give useful constructive feedback on participants’ performance based on the competency areas of the progamme.
–  Encourage participant reflection on own and others’ performance.
–  Provide detailed and useful feedback reports on individuals and organisations.
–  Enhance participants’ understanding of contemporary UK to contribute to the development of lasting, mutually beneficial relationships.

Programme review and evaluation
–  Produce internal course reports following the Professional Skills monitoring and evaluation processes to identify strengths and areas for improvement.
–  Produce external course reports following the Professional Skills monitoring and evaluation processes to provide feedback to clients and to promote on-going relationships with British Council.

Other
–  Carry out specific assignments where needed (such as consultancy or project work) to augment the Professional Skills offer in Kenya.
–  Maintain course materials to ensure Professional Skills quality standards are met.
–  Actively engage in professional development and performance management to ensure quality standards are being achieved and maintain British Council’s position at the forefront of best Professional Skills practices.
–  Provide input into local marketing and promotional strategy to raise awareness of the Professional Skills offer in Kenya.
–  Attend client meetings, recommend course content and produce course outlines to support business development teams to convince clients to use Professional Skills services.
–  Ensure safeguarding and guidelines are applied and upheld in line with standards and policy for the following areas:

  • Child protection
  • Equal Opportunity and Diversity
  • Health and safety

–  Any other duties necessary to support the business and wider aims of Professional Skills in Kenya.

Role Requirements
–  Must have the rights to work in Kenya.
–  Subject knowledge and three years’ experience of delivering skills training  to a range of adult audiences (corporate or government or not-for-profit).
–  Knowledge and experience of project and client management.
–  Developing and/or delivering online and blended programmes.

Qualifications
–  Undergraduate/university degree.
–  Relevant teaching (i.e. Cambridge CELTA/Trinity cert TESOL) and/or Training qualification or experience.

For further information please view the attached documents
Professional Skills Learning and Development consultant, Kenya.pdf
BC Behaviors.pdf
BC Core Skills.pdf

Closing date: 2 November 2018 (23:59 UK Time)

Click Apply

 
JOB ROLE: GLOBAL EXAMS SYSTEMS SUPPORT OFFICER

-English and Exams (KK20150418)
Please note that in December 2020, the British Council will relocate its new global headquarters: International Quarter, Stratford, and London E20.

The Opportunity

This post will manage and support large scale exams systems including deployment and setup. The successful candidate will investigate and resolve technical issues for both web-based and installed Windows applications that are essential for the smooth running of British Council exams. Support will be delivered via email, chat, phone, Service Now and bespoke support web sites.

In addition to the above the postholder will also be responsible for providing support to the team managing the British Council online systems, hardware and software setup. General assistance with exams systems and websites including contributing to the development of help materials and enhancing support sites will also be required.

Global Exams Delivery
In line with the new Global Operating Model for Exams, this role will be part of the Global Systems Team, which is part of the Business Improvement Team, rolling up under the Global Exams Delivery function. The Business Improvement function acts as the driving force for the standardization and automation agenda within Exams and continuous improvement ensuring maximum effectiveness, efficiency and co-ordination of Exams service delivery globally.

  Responsibilities will include:

  • Offer first level support through face to face and online mediums to our network of global test centres helping them to use exams systems effectively and efficiently.
  • Provide technical support for the ongoing deployment and development of test day security enhancement products.
  • Offer hands on management of support solutions that are in place and contribute towards further enhancing them.
  • Provide support for local hardware and software used on the test day including video recording and test day photography software.
  • Prepare support material for the exams systems and ensure the support sites are updated with the latest materials in order to keep the users informed of new developments.
  • Assist Systems Managers to roll out global systems.

 For more information, please see the documents below: 

Role Profile
British Council skills 

British Council Behaviours

This is an excellent opportunity for someone looking for a hands-on, exciting and varied role .  If you are interested and feel you are suitable for the position, please apply by 5th November 2018 at 23:59 UK time. 

Our Equality Commitment:

Valuing diversity is essential to the British Council’s work. We aim to abide by and promote equality legislation by following both the letter and the spirit of it to try and avoid unjustified discrimination, recognising discrimination as a barrier to equality of opportunity, inclusion and human rights. All staff worldwide are required to ensure their behaviour is consistent with our policies.   

The British Council is committed to a policy of equal opportunity and is keen to reflect the diversity of UK society at every level within the organisation. We welcome applications from all sections of the community. In line with the British Council’s Child Protection policy, any appointment is contingent on thorough checks. In the UK, and in other countries where appropriate systems exist, these include criminal records checks

Click Apply

 
JOB ROLE: YOUNG LEARNER PRODUCT MANAGER

Location: Algiers, Algeria (ALG-S-0629-1)
The British Council in Algeria is recruiting an Young Learner  Product  Manager to join the Teaching Centre in Algiers

Essential Requirements
CELTA, Trinity cert TESOL or equivalent TEFL-I teaching qualification.

2 years full-time teaching experience after obtaining TEFL-I.

YL qualification (CELTYL or TYLEC)

Completion of at least one module of DELTA to demonstrate commitment to attaining DELTA within six months.

Experience of contributing to operational management of YL programmes.

Experience of contributing to maintenance of child safe environment.

English at Proficiency Level C2

Desirable Requirements
DELTA or equivalent higher TEFL qualification

French at B2 level

Experience of delivering teacher training, undertaking teacher observations and developmental line management of teachers and support staff

Experience as a DELTA local course tutor

Role Profile
Vacancy Information
British Council Behaviours and Generic Skills

Start date of Contract: January 2019

No of Posts: 1 post

Closing date for applications is:  8 November, 2018

Internal candidates please remember to include the full version of your most recent end-of-year-record of performance/evaluation and confirm when the system prompts you that you have discussed the application with both your line and centre manager. Please note that we will not proceed with your application in the absence of your line manager’s written approval and reserve the right to withdraw your candidature at any stage of the recruitment process.

The closing date for applications is 8 November, 2018.  Enquiries about the post can be sent to the MENA Regional Teacher Recruitment team based in Dubai – MENA-TeacherRecruitment@ae.britishcouncil.org. Please do not send any applications via email as they will not be considered.

 

The British Council is committed to a policy of equal opportunity. The British Council is committed to safeguarding and promoting the welfare of children and young people and expects all of its partners to share this commitment. Appointment to this role is subject to Criminal Records Bureau checks in the UK, and, where appropriate, equivalent systems overseas. This position is exempt from the Rehabilitation of Offenders Act 1974 and therefore all convictions, cautions and bind-overs, including those regarded as spent, must be declared.
Click Apply

 
JOB ROLE: EXAMINATIONS SERVICES ASSISTANT

Location: Lithuania
British Council Lithuania is recruiting an Examinations Services Assistant.
Role overview:   Examinations Services Assistant work closely with the Examinations Coordinator to provide high quality administrative support for the delivery of British examinations in Lithuania to internal and external customers to meet customer needs and enable the British Council to meet its country specific and corporate objectives.
Duties:
·         Operational support associated with pre-test, test-day, and post-test day activities.
·         Customer services duties
·         Events and Social media marketing support
·         Managing the Exams Services Inventory
Advantages:
·         Small office environment with a sight of international exams business in Europe
·         Social guarantees and other benefits
·         A role which you can add to strengthen your CV/resume when applying for future jobs
Essentials:
·         Lithuanian (C1/C2) and English languages (B2 or higher)
·         Is methodical and accurate in performing duties
·         Operating as a basic user of IT
·         Be friendly and have good interpersonal skills with all ages and types of people
·         Have the right to work in Lithuania
Desirables:
·         Hands on experience in administering examinations.
·         Use of SAP or similar finance management system.
Applicants must have a pre-existing right to work in EU. Salary 517 – 620 EUR per month.

Applications deadline: 23:59 GMT 9 November 2018
Interviews: 19-21 November 2018
Start date: as soon as possible

Role Profile: Examinations Services Assistant Lithuania.pdf

British Council Behaviors.pdf
British Council Core Skills.pdf

The British Council is committed to a policy of equal opportunities and is keen to reflect diversity at every level of the organisation. We welcome applications from all sections of the community. In line with the British Council’s Child Protection policy, any appointment is contingent on thorough checks, including criminal records checks.
Click Apply

Leave a Reply

Please log in using one of these methods to post your comment:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s